Frequently Asked Questions

Emed Ghana is an innovative online directory platform of doctors for patients to have easy access to quality and affordable healthcare in Ghana.

You can book an appointment by searching for a specific doctor or provider from the search form on the Providers page. You will see search options, from which you can pick one, book and pay for an appointment.

Yes, you can do that. Once you search a specialty in the seaarch form on Providers page; the best doctors from the speciality will be displayed on your screen, from which you can select, book and pay for an appointment.

Emed Ghana allows the public to seek affordable, critical and immediate access to doctors all over Ghana. We have the best-in-class doctors available to provide best health care to patients all over Ghana.

You book an appointment by selecting your desired date of appointment and the tentative time. You will then have to fill in your details, like your name, date of birth, phone number, etc, and select your mode of payment. 

You pay online with our third party payment merchant Paystack,  a secure and world renoweded payment merchant for Africa.

Yes at the scheduled time after the doctor approves your appointment and send you a link for video consulation.

 

Pick a plan, preferably the free plan for a year and click sign up and create an account. Once you create an account; you will see notification in your dashboard to provide verification with a certifcate upload. We verify all doctors on the platform to ensure we have licensed board certifield health professionals on our platform. Without verification you cannot use our directory platform.

Yes, but cancellations must be requested an hour before scehdule to get a refund; you can send a cancellation request to our email at care@emedghana.com. Cancellations a few minutes before the meeting will be reschduled to another date and will not be refunded

Yes, you can delete your account with a request to our email at care@emedghana.com or make a request for account deletion on our contact page Contact Us to delete account

The licenses of all doctors and healthcare providers on the platform are verified before approved to be listed on eMed Ghana.

Yes, if you are licensed and certifeld to practice in Ghana, once you provide the required verication paperwork, you will be approved and listed. But, for those without the required Ghana license and certification,  there are all addtional costs involved for those provider to be approved and listed on eMed Ghana. Use form on Contact page to enquire further

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